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Quality Officer, General Merchandise

Job no: 500379
Work type: Full time
Location: VIC Metro
Categories: Merchandise - Quality

Who are We?

At Target, our customers are at the heart of everything we do.  Our quality fashion helps families live better by making it easy to love, easy to find and easy to buy online and in-store.  We are focused on delivering products that truly excite our customers with quality that endures and making life just a little bit easier for families.

What will you do?

We are seeking an experienced Quality Officer to join our General Merchandise Team based in our Store Support Office in Williams Landing in Melbourne.  The primary focus for this role is to establish and execute sustainable Quality Management practices for Target.

Other key responsibilities may include:

  • Quality Management - accountable for delivering initiatives to improve Target’s quality management system and embedding across all General Merchandise stakeholder teams, lead and manage investigating cases of product quality failures, and maintain appropriate records of product quality failures
  • Governance – govern and control adherence to Targets’ Quality management system across the General Merchandise function
  • Compliance (Product Quality) – provide coaching and training to General Merchandise stakeholders as relevant (eg product safety, import requirements, regulations), and keep up to date with all General Merchandise applicable Australian regulatory compliance standards and safety requirements; update Target standards and manuals accordingly
  • Lead the Target vision, strategy and values within the team and across the organisation

What are we looking for?

The ideal candidate will have tertiary qualifications in Engineering or Quality Management with a minimum of 10 years’ product development, quality assurance or compliance experience in General Merchandise product categories (Toys, Electrical, Homewares, Nursery, Electronics).  Proven track record in delivering initiatives to improve quality is essential as is experience in conducting root cause analysis on quality failures and working with offshore manufacturing along with a sound understanding of the Australian regulatory landscape and international product compliance standards.

Target values diversity and we pride ourselves on representing the diverse and multicultural communities of which we are a part.

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested to by the Recruitment Team.

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